Payment Collection and Customer Service Agent
REAL Jobs are excited to present a fantastic opportunity to join our client as a Payment Collection and Customer Service Agent. No prior experience is required as you will be trained to excel within the role..
If you are a hardworking, emotionally intelligent and polished speaker, this may be the perfect opportunity for you.
Based in the waterfront city of Portsmouth, you are urged to make an application and take a step into a new 2023 career.
The role
Working in an inbound call centre you will be the first point of contact for customers to represent some of the most prestigious brands.
Ensuring customers are given a comprehensive understanding of their options including any extenuating circumstances.
The Company
Large growth plans for the coming years have created the space for employees to be promoted from within. (Employees have already seen promotions within just 2 months of starting).
Extensive employee wellness programmes that encourages a happy work environment included within the job package
Break out rooms for enjoying well deserved time away from the desk
Inclusive culture where everyone feels part of a team and collaboratively work together
On site gym, restaurant and more
What are we looking for?
A hardworking individual
Someone looking for stable and progressive career
Well mannered and emotionally intelligent
A candidate happy to work from our Portsmouth based office daily
What our clients offer
Starting salary between £19,760 to £25,000 per annum (40hrs pw)
Regular salary reviews start at 6 months
Fantastic training and development
Clear progression to senior positions
Great company culture
Fantastic office facilities such as chill out areas, restaurant & gym
If this sounds like an opportunity that you are interested in, apply now and one of our team will be in touch.
- Region
- REAL Jobs
- Locations
- Portsmouth

Portsmouth
Why work with us?
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Free Employee Assistance Program
REAL Jobs offers free anonymous access to an Employee Assistance Program where you can confidentially speak to trained professionals about things like Family Issues, Relationship Issues, Legal Issues, Childcare Issues, Seek Tax Information, Domestic Abuse, Housing concerns, Stress & Anxiety, Bereavement, Medical information -
Referral Scheme
Earn extra £££'s by referring a friend to REAL Jobs. If you know someone who would love to join us, please email their contact details to tward@realfundraising.org - we give you £50 once they’ve completed one full week, and then an extra £150 once they’ve completed 5 full weeks! You don't even need to work for us to be eligible - so have a look through your phonebook!
Joining the Family
REAL is not a company, it's a family of like-minded individuals who want to make the world a better place.
We understand that sometimes families need a bit of support. So as a REAL jobs staff member, not only would you have access to our EAP scheme (which is a 24-hour helpline that offers support & guidance for a vast variety of subjects), but you'd also have access to weekly safe spaces for Woman's Empowerment, Diversity & Inclusivity, Mental Health and LGBT+ groups.
Payment Collection and Customer Service Agent
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