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REAL Jobs career site
REAL Calling · REAL HQ

Telephone Fundraiser & Ethical Sales Agent

Have you found your REAL Calling yet?

REAL Jobs are currently recruiting for our sister company REAL Calling who are now in the next phase of their growth and expansion.

REAL Calling have openings for both experienced and new to the sector callers on their upcoming campaigns. All callers are highly trained, passionate, charity-focussed and want to make a positive impact in the world. If you can see yourself using your existing skill set then keep on reading.

REAL Calling are looking for highly motivated, friendly and confident individuals who are passionate about raising much needed funds for charities. If successful you would be joining an established team and working out of their London Call Centre in E14.

Role:

As a Telephone Fundraiser, you will be making calls on behalf of some of the best known and loved charities in the UK, inspiring members of the public to donate to incredible, life changing causes. As a Telephone Fundraiser you would be provided with full training and receive ongoing support in order to develop your existing skills and help you become an expert.

Essential Criteria:

  • Ability and willingness to follow and implement coaching and support

  • Great active listening skills

  • Strong work ethic

  • Able to structure and understand call guides

  • Ability to use bespoke databases (training provided)

  • Attention to detail

  • Familiarity with basic PC software

  • Ability to work as part of a team

  • Outstanding spoken English skills

  • Good overall communication skills

Desirable Criteria:

  • Experience of calling a variety telephone fundraising campaigns 

  • Experience in the charity sector

  • Knowledge of the legislation and regulation that telephone fundraising must adhere to

Pay Rate & Working Hours:

  • Payrate between £11.05ph & £15ph (previous experience dependent)

  • Both full time and part time contracts available with a degree of flexibility on working hours within Call Centre hours (10am-8pm)


This opportunity would be best suited to someone who is a strong communicator and enjoys talking to new people. They will enjoy the challenge of a pacey environment and thrive in meeting targets and gaining new supporters.

It's an exciting time to be part of the next phase of REAL Calling's growth, so why not come and join their diverse community where all applicants are welcome.

REAL is about being solution driven. they are only interested in candidates that are aligned to their core values of Respect, Ethics, Activism and Love.

REAL problems, REAL solutions, REAL calling

There really is no other place like REAL.

Please note all applications must be over 18 and be able to commute to E14 in London

Region
REAL Calling
Role
Telephone Fundraiser
Locations
REAL HQ
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Contact Thomas Ward Managing Director

Colleagues

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Jess
Recruitment Consultant / Calling & Quality Control

REAL HQ

Why work with us?

  • Free Employee Assistance Program

    REAL Jobs offers free anonymous access to an Employee Assistance Program where you can confidentially speak to trained professionals about things like Family Issues, Relationship Issues, Legal Issues, Childcare Issues, Seek Tax Information, Domestic Abuse, Housing concerns, Stress & Anxiety, Bereavement, Medical information

  • Referral Scheme

    Earn extra £££'s by referring a friend to REAL Jobs. If you know someone who would love to join us, please email their contact details to tward@realfundraising.org - we give you £50 once they’ve completed one full week, and then an extra £150 once they’ve completed 5 full weeks! You don't even need to work for us to be eligible - so have a look through your phonebook!

Joining the Family

REAL is not a company, it's a family of like-minded individuals who want to make the world a better place. 

We understand that sometimes families need a bit of support. So as a REAL jobs staff member, not only would you have access to our EAP scheme (which is a 24-hour helpline that offers support & guidance for a vast variety of subjects), but you'd also have access to weekly safe spaces for Woman's Empowerment, Diversity & Inclusivity, Mental Health and LGBT+ groups.

REAL Calling · REAL HQ

Telephone Fundraiser & Ethical Sales Agent

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